Job Title: INNOVATION MANAGER
Job Summary:
The Innovations Manager works with the CEO in identifying, assessing, piloting and rolling out service innovations by coordinating with various internal stakeholders and external clients, agencies, partners and providers.
He/she also leads margin growth programs as well as the review of processes and systems to increase efficiencies.
He/she will also work with the Knowledge & Insight Team to ensure that the IT Strategy and Digitization Efforts are executed well.
Responsibilities / Duties:
SERVICE INNOVATION
1. Identification & Assessment
- Identify business opportunities for AMI Group by researching trends, economic conditions, market movements
- Propose service innovation or new business opportunity by presenting structure or business model, financial (capital requirement, P&L, revenue projection) and risk assessment
- Have service innovation approved by the Leadership Team
2. Development and Pilot
- Develop the service features, selling deck and pricing
- Design how the service will be delivered – who, what, how, when, etc.
- Work with BUs to ensure service delivery
- Work with Corp. Sales and SD to ‘sell’ the new service
- Enhance new service coming from learnings from the pilot
3. Roll-Out
- Ensure that new service becomes integrated into the regular service portfolio and all BUs are clear on R&R to deliver the service
MARGIN GROWTH
- Review processes, systems, costing to optimize margins (Core and Dynamic FF)
- Recommend operational improvements, technologies, and pricing strategies to increase efficiency, productivity, increase competitiveness and profitability.
DIGITIZATION/IT MANAGEMENT
- Work with the K&I team on a data audit to check if current data can be monetized or can be used to increase efficiency or differentiate services from competitors or add value to client
- Identify, propose and develop data management tools and plan its implementation; execute these
- Lead the implementation of the company’s IT strategy on Data Security and Infrastructure
- Regularly report to stakeholders on matters of Digitization and IT Management
MANAGEMENT SUPPORT
- Responsible for the timely and accurate submission of management reports
- Advises the CEO on all matters affecting all projects under his/her responsibility
- Performs other duties and responsibilities that may be assigned by the direct superior from time to time.
Working Relationships:
Internal: She/He will be reporting directly to the CEO and shall be in close coordination with Knowledge and Insights, BU Heads and Operations.
External: External Clients, Third party services
Job Specifications:
Education: Bachelor’s degree in business, engineering, or related field
Experience: 7+ years experience in product development, project management, or similar role
Essential Skills / Knowledge / Abilities:
- Excellent analytical and problem-solving skills
- Outstanding communication, presentation, and interpersonal skills
- Highly organized with excellent time-management abilities
- Creative thinker with experience outside of traditional product development roles
- Familiarity with lean and agile methodology
- Experience working in a fast-paced, startup environment
