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INNOVATION MANAGER

Job Title: INNOVATION MANAGER

Job Summary:

The Innovations Manager works with the CEO in identifying, assessing, piloting and rolling out service innovations by coordinating with various internal stakeholders and external clients, agencies, partners and providers.

He/she also leads margin growth programs as well as the review of processes and systems to increase efficiencies.

He/she will also work with the Knowledge & Insight Team to ensure that the IT Strategy and Digitization Efforts are executed well.

Responsibilities / Duties:
SERVICE INNOVATION

1. Identification & Assessment

  • Identify business opportunities for AMI Group by researching trends, economic conditions, market movements
  • Propose service innovation or new business opportunity by presenting structure or business model, financial (capital requirement, P&L, revenue projection) and risk assessment
  • Have service innovation approved by the Leadership Team

2. Development and Pilot

  • Develop the service features, selling deck and pricing
  • Design how the service will be delivered – who, what, how, when, etc.
  • Work with BUs to ensure service delivery
  • Work with Corp. Sales and SD to ‘sell’ the new service
  • Enhance new service coming from learnings from the pilot

3. Roll-Out

  • Ensure that new service becomes integrated into the regular service portfolio and all BUs are clear on R&R to deliver the service

MARGIN GROWTH

  1. Review processes, systems, costing to optimize margins (Core and Dynamic FF)
  2. Recommend operational improvements, technologies, and pricing strategies to increase efficiency, productivity, increase competitiveness and profitability.

DIGITIZATION/IT MANAGEMENT

  1. Work with the K&I team on a data audit to check if current data can be monetized or can be used to increase efficiency or differentiate services from competitors or add value to client
  2. Identify, propose and develop data management tools and plan its implementation; execute these
  3. Lead the implementation of the company’s IT strategy on Data Security and Infrastructure
  4. Regularly report to stakeholders on matters of Digitization and IT Management

MANAGEMENT SUPPORT

  1. Responsible for the timely and accurate submission of management reports
  2. Advises the CEO on all matters affecting all projects under his/her responsibility
  3. Performs other duties and responsibilities that may be assigned by the direct superior from time to time.

Working Relationships:

Internal: She/He will be reporting directly to the CEO and shall be in close coordination with Knowledge and Insights, BU Heads and Operations.
External: External Clients, Third party services

Job Specifications:

Education: Bachelor’s degree in business, engineering, or related field
Experience: 7+ years experience in product development, project management, or similar role

Essential Skills / Knowledge / Abilities:

  1. Excellent analytical and problem-solving skills
  2. Outstanding communication, presentation, and interpersonal skills
  3. Highly organized with excellent time-management abilities
  4. Creative thinker with experience outside of traditional product development roles
  5. Familiarity with lean and agile methodology
  6. Experience working in a fast-paced, startup environment
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