Job Title: AREA MANAGER-NATIONAL
Department: OPERATIONS
Job Summary:
The Area Manager is responsible for managing the entire national operational, and ensuring its execution and implementation is in accordance to the service level agreements or parameters as required by the client.
Responsibilities / Duties:
Operational Functions
- Supervises Field Merchandising and Activation Supervisors and ensures that they are monitoring their people
- Appraise FMAS performances
- Ensures that activities are implemented based by FMAS on the approved operational guidelines and in accordance with the proper scheme and procedures stipulated in the Client’s advise by conducting a back checking and field work.
- Execution briefing for FMAS and project based personnel
- Helps Field Merchandising and Activation Supervisors in manpower training for promotional and merchandising activities
- Develops information of database within his area of responsibility.
- Submits and do update presentations to respective distributors
- Identifies, conceptualizes and recommends innovative promotions and merchandising programs in his area of responsibility
- Submits all reports in time and in full. (Operational Reports, Client requested reports, Incident Reports, etc.)
- Maintains good relationship with all the clients, supervisors and managers of accounts covered, distributor
- Responsible for the on-time execution of the projects by ensuring that whatever approved proposal is cascaded to the Branch Managers and Supervisors in his area of responsibilities.
- Coordinates with the Client for trade-related promotions as needed.
Administrative Functions
- Assists the Operations Manager in ensuring that job functions and workforce/personnel requirements are met.
- Assists the Operations Manager in ensuring that all personnel under his area are well-trained and well-versed with the requirements of the project and/or tasks they are assigned with.
- Ensures that all instructions, responsibilities, and operational detail are clearly understood by the concerned personnel.
- Assists the Operations Manager in collaborating with other departments in implementing plans, procedures, development, its administrative and logistical support requirement for the execution of the project and its continuous improvement.
- Directs the team under his/her supervision on dealings with the client, customers and suppliers’ operational concerns.
- Proactively coordinates with client’s representatives regarding issues or concerns as to the project.
- Conducts a periodic evaluation or feedback of activities as required.
- Coordinates training and motivational programs needed to enhance the quality of the Operations Staff.
- Ensures that all documents, forms and materials are complete, accurate and correct.
- Ensures that the company is well represented by his/her leadership by ensuring work plans are in place by providing timelines, completion dates as well as ensure that liquidations are done on time in coordination with the Operations Manager.
Management Support
- Ensures the proper and strict implementation of the administrative, accounting and personnel policies of the Company.
- Oversees and supervises the activities of Area Manager and Supervisors or Staff under his/her direct supervision to ensure the efficiency and effectiveness of their given tasks and for the attainment of the departmental as well as the corporate objectives.
- Coordinates with the HR and Admin Personnel on his/her area of supervision for concerns relating to staffing and labor relations.
- Performs other duties and responsibilities that may be assigned by the direct superior from time to time.
Working Relationships:
Internal: Directly Reports to the Operations Manager. Coordinates with HR and Admin Department, Finance Department, and other Departments as internal customers.
External: Government Agencies, Client’s Representatives, and any other external entity involved in the performance of his/her duties and responsibilities.
Job Specifications:
Education: Must be a graduate of any four (4) year course, preferably Business Management.
Experience: At least five (5) yrs. solid work experience in Activation, Sales or Marketing Services, preferably in a managerial capacity.
Essential Skills / Knowledge / Abilities: Computer literate, Proficiency in MS Office applications. Must be able to prepare comprehensive reports and is able to analyze and interpret data; Has initiative, exhibits objectivity and good interpersonal relations; Customer-centric; Has good communication competency; ability to multi task in a fast-paced environment.
